Terms of Service

1. General Use

Users must use this website only for legal and proper purposes.
Any misuse of the website or services is strictly prohibited.
Customers agree not to harm or disrupt website functionality.
All activities must follow applicable laws and regulations.
We reserve the right to restrict access if misuse is detected.

2. Eligibility

Customers must be at least 18 years old to place orders.
Users under 18 must use the site under supervision.
By using the website, you confirm legal ability to purchase.
We may refuse service if eligibility requirements are not met.
Proper consent is required for all transactions.

3. Product Information

We try to keep all product details accurate and updated.
Images and descriptions are for reference purposes only.
Minor variations may occur in color or appearance.
We may update product details without prior notice.
Product availability is subject to change anytime.

4. Order Acceptance

All orders are subject to acceptance and availability.
We may cancel or refuse any order if necessary.
Order confirmation does not guarantee final acceptance.
We may limit or reject orders for security reasons.
Customers will be notified in case of cancellation.

5. Pricing

Prices are subject to change without prior notice.
Final price is always shown at checkout.
Discounts or offers may change anytime.
We are not responsible for pricing errors.
Customers agree to pay the final displayed price.

6. Payments

Payments are processed through secure third-party systems.
We do not store full payment card details.
All transactions are encrypted and protected.
Payment must be completed before order processing.
We are not responsible for external payment failures.

7. Shipping

Shipping times are estimated and may vary.
Orders are delivered based on courier availability.
Delays may occur due to external factors.
We provide estimated delivery timelines only.
Shipping updates are shared when available.

8. Order Processing

Orders are processed within the handling time.
Processing includes verification and packaging stages.
Delays may occur during high order volume.
Processing time does not include shipping time.
Customers are notified once order is shipped.

9. Delivery Delays

Delivery may be delayed due to courier issues.
Weather or logistics issues can affect delivery time.
We are not responsible for carrier delays.
We assist customers in tracking delayed orders.
Estimated delivery is not guaranteed.

10. Returns

Returns are accepted within the return window.
Items must be unused and in original condition.
Some items may not be eligible for return.
Return requests must follow store guidelines.
Approval is required before returning items.

11. Refunds

Refunds are processed after return inspection.
Processing time may vary depending on payment method.
Refunds are issued to original payment source.
Shipping charges may not be refundable.
We reserve the right to reject refund claims.

12. Cancellations

Orders can be cancelled before processing starts.
Once shipped, cancellation is not possible.
Cancellation requests must be made quickly.
Approved cancellations are fully refunded.
We reserve cancellation rights in special cases.

13. User Responsibility

Customers must provide accurate personal details.
Incorrect information may delay delivery.
Users are responsible for account security.
Misuse of information is strictly prohibited.
We are not responsible for wrong customer data.

14. Privacy

Customer data is handled according to Privacy Policy.
We protect personal information with security measures.
Data is only used for order processing.
We do not sell customer information.
Third parties may be used for delivery/payment.

15. Intellectual Property

All content belongs to Toteva store.
Copying or reusing content is not allowed.
Website design and images are protected.
Unauthorized use may lead to legal action.
All rights are reserved by the company.

16. Limitation of Liability

We are not responsible for indirect losses.
Product misuse is customer responsibility.
We do not guarantee uninterrupted website access.
External issues are not under our control.
Liability is limited to order value only.

17. Changes to Terms

We may update terms anytime without notice.
Updated terms will be posted on website.
Continued use means acceptance of changes.
Customers should review terms regularly.
We are not obligated to notify individually.

18. Contact Information

Business Name: Toteva
Business Email: support@toteva.store
Business Number: +1 (919) 555-8247
Business Address: 1818 Flamingo Dr, League City, Texas 77573, United States